Question: I am not a designer, so how can I create the design for my Custom Feather Flag Banner?
Answer: You can simply use our Free Online Design Tool to create the design of your flag to be printed directly. Please watch this video to see how to design your custom feather flag online
easily in just a few minutes.Question: I am a professional designer. Can I design offline and submit my own print file? What kind of artwork do you accept?
Answer: Yes, we accept print ready files in all popular graphic formats (e.g. .ai .eps .pdf .psd .jpg .png .tif). So you can use any of your favorite graphic software (e.g. Adobe Illustrator or Photoshop) to create your own design. Please first download our Feather Flag Template File, and open it with Adobe Illustrator or Photoshop to create your own custom flag design. You can submit your file by uploading directly in Section B. DESIGN OFFLINE
Question: Is there a recommended resolution for my custom banner artwork upload?
Answer: There is no one definitive answer to this question. However, it is generally recommended that you upload your artwork at a resolution of at least 300 dpi (dots per inch). This will ensure that your banner looks clear and sharp, regardless of the size at which it is displayed. If you have any questions or concerns about resolution or other aspects of banner design, please consult with a graphic designer or contact us for help. The best way to ensure a perfect resolution quality on the large format banner flag printing is to submit your file in scalable vector file format (.ai .eps .pdf .svg). Vector Files means the graphic can be scaled up infinitely without any lost in resolution quality.
Question: I am not sure how my banner custom design will be printed out, do I get to see a proof before printing?
Answer: For custom feather banner order with design created by our team, a digital proof will be emailed to the customer for approval (usually within a few hours) before a custom feather flag is printed. This is to ensure that the design is correct and meets the customer's expectations. The proof allows the customer to check for any errors or mistakes in the design and to make any changes before the flag is printed. This process helps to ensure that the customer is happy with the final product. However, for extreme urgent orders and if the buyer has submitted a print file with perfect print quality and specifications, we might not be able to send you the proof for reconfirmation due to the time constraint.
Question: How to track my order?
Answer: You can login your account to trace the status of your banner flag order. UPS / Fedex online tracking number will be available after your package has been shipped.
Question: What is your turnaround time for a feather banner?
Answer: ETA (arrival time) = Production Time (selected on Product page) + Shipping Time (options available on Checkout page)
SAVER :: Delivery within 12-14 days = 5 days Production + 7-10 days FREE Shipping (on order over $200)
EXPRESS :: Fast Delivery within 4-6 days = 3-4 days RUSH Production + 1-2 days Expedited Shipping
Answer: The primary difference between single-sided and double sided feather banners is that single-sided flags are only printed on one side of the fabric, while double-sided flags are printed on both sides. This means that double-sided flags are more visible, as they can be seen from either direction. Additionally, double-sided flags tend to be more durable, as they are less likely to fray or tear.
Question: What kind of fabric material is your feather banner made of?
Answer: The fabric material of our feather flag is made from 110gsm thick polyester (most other banner shops just use cheap quality 80-90gsm to lower their cost). These materials are lightweight and can be printed on easily, making them a popular choice for promotional flags. Additionally, they are both weather and wind resistant, making them a good option for use outdoors.
Question: What is the material of your Flag Pole Kit?
- Aluminum / Fiberglass Flag Pole Kit
- Heavy Duty Full Fiberglass Pole (Sturdier and is recommended for Larger Flag Size for taller H13ft, H15ft, H17ft Pole)
Question: How do I get rid of wrinkle from the polyester flag?
Answer: The polyester feather flag is wrinkled and needs to be removed. To remove the wrinkles, you will need to iron it. Place the flag on a flat surface and cover it with a towel. Iron it on medium heat until the wrinkles are gone.
Question: How long does your Feather Flag last?
Answer: With proper care and handling, the life expectancy of a feather flag is typically around a year. However, we have some buyers that can maintain it for over 2 years, but it really varies hugely. Feather flags are often used outdoors and can be exposed to a variety of environmental factors, such as wind, rain, and sun, that can shorten the flag's life. Additionally, if the flag is not stored or handled properly, it can also deteriorate more quickly and might only last for 6-12 months in extreme conditions.
Question: How to prevent the banners become fading?
Answer: Despite the low cost, all our flags are printed with high quality UV-resistant ink to slow down the natural UV fading process. However, you can still take additional measures to extend the life span of your banner signs further if they are used for outdoor advertising purposes. The most obvious solution is to avoid exposing the banner to direct sunlight for extended periods of time. It is always a good practice to take down your banner flag and store it indoor temporarily if not in use, or when it is under extreme harsh weather conditions.
Question: Is your cheap flag washable?
Answer: These polyester feather flags are machine washable with mild detergent, but don't bleach! Then hand up for drying. Must not be machine dried.